We Help Businesses Elevate Their Customer Support
Ecomm Solutions Company Ltd is built on an egalitarian foundation which make us the best choice for your business. We are an offshore Contact Call Center in Jamaica, West Indies.
A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. We at Ecomm Solutions Company Ltd will do the hard work for you.
We at Ecomm Solutions Company Ltd have a concise idea about the growing market of the ecommerce market.
We will listen and together design a customer service operation to
meet your unique needs.
Our Services
We offers a wide range of call center services. Ecomm Solutions Company Ltd call center provide various customer support solutions, such as inbound and outbound call handling, technical support, sales, telemarketing, and more.
Contact Call Center
Ecomm Solutions Company Ltd, can provide a personal customize Contact Call Center for you if needed.
Customer Service Operation
We will listen and together design a customer service operation to
meet your unique needs.
Sales and Collections
We offers all forms of Contact Call Center services including first & third-party sales, customer service & collections.
Experienced Team
We at Ecomm Solutions Company Ltd have a concise idea about the growing market of the ecommerce market. Productivity gets greater if you have the right team to build with.
Smarter Solution
High Quality Services
Outsourced Solutions
Increase Sales
Our Industries
Our Ecomm Solutions Company Ltd esteemed call center located in the heart of Jamaica! We are a leading provider of top-notch customer support solutions catering to a wide range of industries. Our dedicated team of highly skilled professionals is committed to delivering exceptional customer experiences for businesses in the healthcare, banking, ecommerce, technology, ISP, Financial, Utilities, Wireless, Travel and telecom sectors etc.,
Healthcare
Utilities
Financial
Insurance
Technology
Retail
Wireless
Collections
ISP
Travel
ECommerce
Back Office
Our Work Process
The work process in a call center involves several detailed steps that ensure effective customer support and service. Here is a comprehensive breakdown of the call center work process.
Problem Analysis
Our call center agents may refer to knowledge bases, manuals, or scripts to provide accurate information or troubleshoot problems.
Providing Solutions
Our call center agents offer explanations, advice, or step-by-step instructions to resolve issues or address inquiries.
Call Closure & Follow-up
Our call center agents engage in ongoing training and development to enhance their skills and knowledge.
